Our Past Works

Discover how we solved various business challenges through the use of tailored software.

Back-office and Customer Portal
Web Portal for a National Compliance Company

PHP, Mongo DB, Firebird, Google Maps API, Xero API

Back-office and Customer Portal

Problems:

  • Slow, poorly designed, and unstable job management system
  • No self-service portal for the customers and technicians
  • Too much effort to maintain and extend the system
  • No reporting and business intelligence available

Solutions:

  • In-place gradual upgrade and replacement of the existing system
  • Integration with online accounting system and geolocation API
  • Automated business processes and maintenance routines
  • Integrated change tracking based on no-SQL solution
  • New secure self-service portal for the customers

Benefits:

  • Increased efficiency and accountability of staff members
  • Significantly higher system performance and stability
  • Improved customer satisfaction and higher sales
  • All critical business processes automated
Intranet Quoting Tool
Quoting Tool for a Mining Equipment Supplier

SharePoint Solution

Intranet Quoting Tool

Problems:

  • Manual quoting process with no history records
  • Large amount of unstructured product and client data

Solutions:

  • A SharePoint solution to store the information in a structured format
  • New workflow with customisable rules, versioning and history
  • Minor customisations to SharePoint’s standard features
  • Employee groups with appropriate permissions

Benefits:

  • Quoting workflow intuitive to non-technical users
  • Predictable quoting process, reliant on historical data
  • Central, secure location for all client information and product data
Business Intelligence and Reporting
Business Intelligence for an MSP Firm

Power BI, Power Query, Excel, SQL Server

Business Intelligence and Reporting

Problems:

  • Job management software with limited reporting capabilities
  • No business intelligence available to the management

Solutions:

  • Comprehensive reports based on data from the job management system
  • Interactive charts and dashboards published to web and Power BI
  • Data pre-processed in MS SQL Server and DAX / Power Query

Benefits:

  • Improved business efficiency via analysis of the report data
  • Business intelligence data immediately available online
Custom ERP Solution
Custom ERP Solution for a Furniture Vendor

ASP.NET, C#, SQL Server

Custom ERP Solution

Problems:

  • Obsolete system to manage clients, suppliers, products and sales
  • Issues with the increasing amount of users and transactions
  • Manual calculation of the manufacturing costs

Solutions:

  • New comprehensive data structures for operatonal and financial data
  • Robust ASP.NET web application with SQL Server database back-end
  • Custom permission system, easily managed by non-technical users

Benefits:

  • Fully automated workflows, no more manual processes
  • Instant access to all operational data and reports
  • Reliable and efficient product cost calculation
Dealer Portal
Dealer Portal for a Wallpaper Manufacturer

PHP, MySQL, Xero API, eWAY API

Online Dealer Portal

Problems:

  • Many manual processes and double-entry operations
  • No IT system to manage dealers, available products and pricing
  • No self-service portal for dealers, with integrated online payments

Solutions:

  • Web app for dealers to customise and order products online
  • Integration with accounting system and payment gateway

Benefits:

  • Central place to manage products, pricing and discounts
  • Increased sales and improved business efficiency
  • No more manual wholesale order processing
  • No more double-entry of sales order data
Custom Survey Platform
HR Survey Platform for a Health Services Centre

SharePoint Enterprise

Custom Survey Platform

Problems:

  • Paper-based annual performance reviews
  • No integrated IT system to support HR's activities

Solutions:

  • Comprehensive data structures and forms to collect the survey data
  • Custom workflows for outstanding task alerts and status changes
  • Complete solution integrated with the existing SharePoint portal

Benefits:

  • Structured survey data available for analysis
  • Follow-ups and comparison with previous periods
  • Improved efficiency of employee performance reviews
Back-office Booking System
Booking System for a National Lawyer Agency

SharePoint, SQL Server, NAB Bank API, AdWords API

Back-office Booking System

Problems:

  • Too many manual processes that need to be automated (like credit card payment processing and follow-up reminders)
  • Obsolete system not suitable for multi-user opeation and increasing number of enquires/transactions
  • No business intelligence tools or reports available

Solutions:

  • Custom SharePoint solution with forms, views and data structures optimised for new business workflows
  • Background processes running on a schedule to inform customers and employees of their case/task updates
  • Integration with external systems: public website, practice management software, NAB bank API, and Adwords API

Benefits:

  • Legacy data migrated and used for historical analysis
  • Fully automated routine business processes and workflows
  • Increased employee performance and overall business efficiency
  • Aggregated data, BI and reporting available at one central location
Discount Management System
Discount Management for an Online Retailer

PHP, MySQL, eBay API

Discount Management System

Problems:

  • Manual business process to manage discounts at eBay store
  • No central place to view and manage online sales prices

Solutions:

  • Custom web app to host and manage information about product sales
  • Integration with eBay API to sync products and publish sales to eBay
  • Background workflows to apply tiered discounts automatically

Benefits:

  • Increased sales via providing consistent discount policy
  • Eliminated human errors by automating all manual processes
Back-office System
Back-office System for an Optical Lab

PHP, MySQL, Innovations, Xero API

Complete Back-office System

Problems:

  • Obsolete system for managing customers and job orders
  • Repetitive manual processes and double-entry scenarios
  • No tools available for business analysis and reporting

Solutions:

  • Web-based app providing a complete lab management solution
  • Comprehensive reports covering different aspects of the business
  • Integration with an accounting system and lens-cutting machinery

Benefits:

  • Complete back-office platform with integrated business intelligence
  • New automated workflows eliminating the old manual processes
  • Less human error from manual and double-entry operations
Product Management System
Product Management for a Furniture Retailer

SharePoint Online, Office 365

Product Management System

Problems:

  • Large amount of unstructured product data
  • Maintaining the data across several online shops
  • No easy way to share information with remote staff

Solutions:

  • Comprehensive data structures to store the product data
  • SharePoint solution available via Office 365 subscription
  • Custom workflows to manage product updates

Benefits:

  • One central online workplace for local and remote employees
  • New business processes for syncing product data across the shops
  • Improved accuracy and data integrity via automation and validation
Custom CRM System
CRM System for a Global Marketing Agency

SharePoint, SQL Server, various API's

Custom CRM System

Problems:

  • Outdated third-party CRM system with no access management
  • Many error-prone manual processes to maintain the customer data across a number of internal and external systems

Solutions:

  • Automated business processes based on custom SharePoint features
  • Custom CRM system integrated into the existing SharePoint portal
  • Access management based on AD and SharePoint security groups
  • Integration with third-party apps to sync/validate customer data

Benefits:

  • Legacy data migrated into the new system to avoid manual entry
  • Fully integrated solution as a part of the corporate "ecosystem"
  • No more time wasted on performing manual operations
Job Management System
Job Management for a CNC Workshop

C#, WPF, WCF, ASP.NET, SQL Server

Job Management System

Problems:

  • Manual job allocation, resulting in double-booked or missed jobs
  • Paper-based job management with no history of completed jobs
  • Software licensing and distribution via physical USB dongles

Solutions:

  • WPF app for managing / tracking jobs on a connected CNC machine
  • ASP.NET app and WCF service to manage and distribute CNC licenses

Benefits:

  • One central place for managing and allocaitng jobs
  • Complete job history available for review and analysis
  • No more time and money wasted on CNC software licensing